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Governance Actions
Data Governance
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G17 Develop a municipal data management strategy

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QR Code for https://unalab.eu/en/node/211
Knowledge & Awarness Political Commitment Organisation Perceived Costs & Benefits Social & Environmental Justice
Description

Data management is gaining importance in cities where there is an increasing adoption of new technologies as well as governance requirements. A comprehensive data management strategy should be derived from the local government’s long-term objectives and legal requirements. A strategy can help cities to better encompass their data-related goals within sustainable development measures.

Potential Elements
  • Definition of long-term objectives and legal requirements
  • Definition of open data through an open data platform to citizens and other stakeholders
  • Integration of standards and data platforms required by other governmental levels (e.g., regional, national or EU level).
  • Regular updates on data management requirements and strategy itself
Example

UNaLab Stories:

Urban Data Centre - Eindhoven

Although data integration across the organisation is still in its infancy, Eindhoven has already started to make the first steps. Following the Smart Society Program developed in 2016, the municipality and the CBS[1] created an Urban Data Centre. According to the CBS official website, the UDC started with 10 projects which include a “compilation of neighbourhood-oriented information, enriching data on companies …, and charting visitor flows with the aid of sensors and Big Data sources” (Centraal Bureau voor de Statistiek, 2016). Through the combination of data from the CBS and the municipality, it is possible to measure how different variables evolve and to obtain information that can guide policy-making. As the Centre’s project is still under development, environmental data are not yet integrated in its analysis, although it is expected to be in the future. The UDC still lacks a data owner who should be in charge of coordinating all projects and taking decisions about data science and its structures.

[1] Centraal Bureau voor de Statistiek – CBS, acronym in Dutch

BetaBeta app – Eindhoven

The Department in charge of the green areas’ maintenance is using an app called BetaBeta to control contractors’ responsibilities. Citizens are the main users of this app, which allows them to report whenever a green area has not been well maintained. They can even take pictures and add them to their statements, which are sent to the municipality. Civil servants check the information received and evaluate whether or not is the contractors’ responsibility to provide maintenance to the reported green area. If the contractor is responsible for the situation reported, then the information is sent to them, in order to be solved rapidly.

Data guideline – Tampere

Based on national regulations, the municipality developed a guideline that states how data from building projects should be shared with the municipality. The main goal is to agree on the formats in which data will be shared. This is one the first steps taken by Tampere to organise data-based relations with other units and contractors. Currently, they are assessing how to improve this guideline in order to make it more comprehensive.